Who we are

Skin Alchemy is a company who provide skincare and non-surgical cosmetic procedures.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

All the personal data we hold about you will be processed within the EU or to any country that can guarantee adequate protection under the data protection legislation.

We process your data to the following organisations:

  • Microsoft as this firm provides computer systems we use, they do not pass your data to any other third party.
  • DropBox to store data, they do not pass your data onto any other third party.
  • Pharmacies to provide you with products you require, they do not pass your data onto any other third party.

We may disclose information outside of these groups to help prevent fraud, or if required to do so by law.

How long we retain your data

We will generally retain your data for six years after our services have finished, after which time it will be deleted or anonymised if it is no longer required for the lawful purpose for which it was obtained. However where the data is required to ensure your vital interests, an example of this is the treatment received, we will maintain this indefinitely.

What rights you have over your data

Under data protection legislation you have several rights regarding the use of your personal data, as follows:

  • If at any point you wish to either confirm whether your personal data is being processed and/or you require access to the data we hold on you, you can request to see this information, and we will respond within a month.
  • You also have the right for certain data you have provided us with to be provided to you in structured and commonly used electronic format (for example, a Microsoft Excel file), so that you can move, copy or transfer this data easily to another data controller.
  • You are entitled to have data corrected if it is inaccurate or incomplete.
  • Whilst you are entitled to have data deleted if it is no longer needed or there is no longer a legitimate reason for processing, or the data is question has otherwise unlawfully been processed, it is unlikely we will delete your data unless you have settled the account or it is closed.

How we will you your personal information

Our use of your data will be to allow us to supply our services, ensure your contractual obligation is met and to protect your vital interests. This includes:

  • providing your treatment
  • ensuring your treatment is safe;
  • making reasonable adjustments;
  • providing healthcare professionals with information about treatment where this is vital to your health;
  • providing credit;
  • auditing;
  • statistical analysis;

We will only use your personal data for marketing purposes where you have agreed with us we can do so in advance or where you have previously been a customer of ours. We will never pass your data onto a third party for marketing purposes.

The processing of your data is necessary for the performance of the contract you entered into with us.